Vacation/ wedding guest : Royalton Negril - See 4,144 traveller reviews, 4,465 photos, and cheap deals for Royalton Negril at Tripadvisor. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol. - See 4,139 traveler reviews, 4,464 candid photos, and great deals for Royalton Negril at Tripadvisor. The beach really sucked. We enjoyed our holiday but not because we paid for Diamond Club or had a swim up room. Very little beach. A swim up roomWe paid a lot more for a swim up room which never saw the sun in the day! Thank you thank you thank you, Dear Carla E,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to hear that you had a wonderful experience at our resort and your comments highlighting the hospitality of our amazing staff members are greatly appreciated - we will ensure Nichola, Sean, Andrene and Kemar receive the recognition they deserve.It was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager. To be totally honest this hotel shouldn't really be open now as a lot of kinks they gotta put right I.e constant power cuts 1 lasted around 30 mins only for the staff member to tell me someone crashed into the power line, only for the Riu Palace to have lights so that was a lie. When my partner & I first arrived we was allocated to our room which was nice & modern. We felt like royalty at the Royalton! We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! Some quirky issues with the room like the light switches didn’t control the lights you expected but others in different rooms, almost comical, you couldn’t run the microwave and coffee maker at the same time without popping a breaker. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Please accept our sincerest apology for any inconsistent service you had received, your concerns were shared with the Watersports Manager and Food and Beverage Manager who will implement the necessary actions for improvement and to avoid any recurrence.We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.Regards,Royalton NegrilManagement Team. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. When my partner & I first arrived we was allocated to our room which was nice & modern. He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! Taxes and fees that are shown are estimates only. Just returned from 5 day stay. Royalton Negril all-inclusive Jamaica honeymoon, vacation, anniversary and wedding packages made easy. Dear FarAway812484,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of our hosts, especially Trincianna who contributed positively to your trip; she will be acknowledged for her outstanding service. Talked with a couple in 9002 that never had any air the entire week. The Italian restaurant wasn't worth the time or the 45min wait. We’ve been visiting many different resorts in many different countries. Ask carol s about Royalton Negril Resort and Spa, Great people. Food was good, service great.More. Hideaway At Royalton Negril: Wedding - Read 1,919 reviews, view 1,739 traveller photos, and find great deals for Hideaway At Royalton Negril at Tripadvisor. I had a swim up ocean view room that was beautiful! more. This is just to name a few of the excellent people e were surrounded by. I don’t have a bad word to say about this place and I can’t find a fault with anything!Every morning you are welcomed by a lovely smile and a welcome hello! The front desk was nice polite & kinda quick on the check-in. Overall, we had a decent time. Pools were ok. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. Wow is all I can say about our Family/friends holiday! Room was nice, a bit far from main building. Dear Charlotte H,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of hosts mentioned in your comments; they will be acknowledged for their exceptional service, cleanliness of the resort, delicious food, and beautiful location.Please accept our sincerest apology for any inconsistent service you had received throughout your stay. Amazing Holiday And Wedding: Royalton Negril - See 4,052 traveller reviews, 4,337 photos, and cheap deals for Royalton Negril at Tripadvisor. He has tricks for days!!!! What resort runs out of napkins at the buffet? 9pm-10pm. Regards,Royalton NegrilManagement Team. The TV is good you can order room service on it & reception ring you to confirm order. I will most certainly be returning to this lovely resort. Royalton Negril: Wedding - Read 4,052 reviews, view 4,337 photos, and find great deals for Royalton Negril at Tripadvisor One Love Royalton Negril Fam. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. more. Sean at the sports bar was great as well. 1st they came at 11 which was to early then came again 1140 after ringing reception 5 times.In a few years this hotel may be very good. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. Ask Jenssen80 about Royalton Negril Resort and Spa, Ask Tammie J M about Royalton Negril Resort and Spa, Ask Carla E about Royalton Negril Resort and Spa, Ask Richard Blake W about Royalton Negril Resort and Spa, Ask negril17 about Royalton Negril Resort and Spa, Ask sher167 about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Negril Adults Only and Adult Friendly Hotels, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Grand Lido Negril Au Naturel All-Suite-Resort. This is our second visit to this hotel and it’s amazing I just love the staff and they are so welcoming helpful and polite! Royalton. We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. Dear Sher167,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.It saddens us to hear that we were unable to exceed your expectations this trip, please accept our sincerest apology for the inconveniences you experienced during your stay. This is a systemic problem. The timeshare what they try to sell is a actually joke, don't even waste your time with it, it took 90mins outta my holiday.Upon check out reception rang asked what time you would like bell man to come, I said 1120 pls. The service at the Diamond Club pool is hit and miss - sometimes they will be coming to serve you from your bed and other days you don’t see anyone! We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. It was off season so we had to dodge rain at times but that is the season. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol.The drinks on the non DiamondClub side are so sweet you may lose a tooth after 5 days, I would recommend you go over to Diamond club to get drinks they are made properly even the fruit smoothies are real fruit whereas the non diamond club is syrup in drinks. It was really disappointing. The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. When my partner & I first arrived we was allocated to our room which was nice & modern. Didn't realize how much of a disaster it was until we moved to 6015. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The front desk was nice polite & kinda quick on the check-in. Has anyone got any top tips for wedding planning at the hotel. Zen indoor dining area is like a sauna. Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! Please see our partners for more details. Highlights: We highly recommend this resort for destination weddings for all … Dear PaulabN9286WL,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. Dear Richard Blake W,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.Our team values your feedback as it allows us to identify areas of concerns and implement corrective measures where necessary, your concerns and suggestions have been noted and these issues will be further explored by the relevant Department Managers.Regards,Courtney MillerGeneral Manager. The only problem was air conditioning. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. Royalton Negril: family wedding! Andrene at the swim out bar was extremely professional and had lots of energy. If I would of known there is no way I would of spent 4K for me & my partner to stay at the Royalton. Our butler Chris was great who booked us our reservations for the restaurants and a special birthday celebration cake for my husband. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Keep up the great work. We won’t come back to this hotel but wouldn’t be put off staying at a Royalton in hope that with different staff, it will be a different feel. We had entirely too much fun with those 5. The front desk was nice polite & kinda quick on the check-in. We are delighted to view your comments highlighting the cleanliness of our room, amazing room amenities and the variety of food.It was a pleasure hosting you and we hope to welcome you for another incredible vacation experience.Regards,Royalton NegrilManagement Team. Hideaway guests have use of every area of the whole of the resort. I found that they were a bit unprepared for large groups based on my experience as well as a particular the attendant at the front desk was very rude. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. Will be one of the top resorts once construction is finished. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review. The rooms are nice & airy & had a see view, stayed in Block3. Starts approx. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. The people at Royalton were awesome, especially Trincianna. The Italian restaurant wasn't worth the time or the 45min wait. Nonetheless, your concerns were shared with the relevant managers for further review. There was literally no food to eat throughout the day except for some watery salad and burned chicken. If you want a modern hotel in Jamaica then this is your place as it doesn't have any Jamaican character at all, you could look at the hotel & be anywhere in the world, it just felt like being in a new apartment block in London. Dear Tammie J M,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to read your comments highlighting our beautiful swim out suites, it was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager, Absolute blast!! Royalton Negril: Wedding Trip - See 4,156 traveler reviews, 4,479 candid photos, and great deals for Royalton Negril at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Italian restaurant wasn't worth the time or the 45min wait. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. Lots of them looked like they didn’t want to be there which is certainly a disappointing service considering the amount we paid and were expected and told we would be made to feel “special”. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. In relation to your comments regarding sub par service from one of our Front Desk Agents, we would like to learn more about this situation, please see your inbox for a private message.Regards,Courtney MillerGeneral Manager, This is the version of our website addressed to speakers of English in the United States. When my partner & I first arrived we was allocated to our room which was nice & modern. Review collected in partnership with this hotel. Regards,Royalton NegrilManagement Team. AMAZING Honeymoon!!!!! Royalton Negril: Wedding in Jamaica - Read 4,047 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. The calypso restaurant was very good. The calypso restaurant was very good. Royalton. The TV is good you can order room service on it & reception ring you to confirm order. The rooms are nice & airy & had a see view, stayed in Block3. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. During the day your options are pool, bar or beach. When my partner & I first arrived we was allocated to our room which was nice & modern. Dear Carol s,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our modern-styled rooms and delicious meals. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It saddens us that you were less than pleased with the other specialty restaurants, your concerns were noted and shared with the relevant manager for further review.It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. He didn’t book us into all the restaurants either so we spoke with Kirk and cancelled all of them and went when we were ready! Please see our partners for more details. When my partner & I first arrived we was allocated to our room which was nice & modern. Resort was beautiful, rooms and service were excellent. Royalton Negril: Here for a wedding - Read 4,218 reviews, view 4,507 photos, and find great deals for Royalton Negril at Tripadvisor The rooms are nice & airy & had a see view, stayed in Block3. It didn’t connect to a larger pool so you couldn’t exactly go for a swim without swimming past peoples rooms! Nothing really outstanding to make us want to go back. New resort. The nighttime parties are the best and at the pool they do it all over with Trivia. Non hideaway guests are prevented from walking into the hideaway area. All I wanted was to get to my room and relax. Royalton Negril: Coker/Staggers Wedding - See 4,220 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. We appreciate your comments highlighting the cleanliness of our resort, delicious food and the hospitality of your attentive Butler Chris who contributed positively to your stay; he will be recognized for his outstanding service. 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